We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honour your appointment, if you must cancel or reschedule please do so at least 24-Hours before your appointment time to avoid a cancellation fee If cancelling or rescheduling for please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee which will be 50% of your. A 50% holding deposit is required to hold appointments for microblading or other treatments specified by the store. If you choose not to pay the holding deposit, we will not hold your appointment time or date. You will be billed a 50% cancellation fee for each appointment that is cancelled less than 24 - hours before the appointment time.

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•  No-shows will be billed for the full (50%) amount for the appointment.

•  Clients who have no-showed for appointments will be asked to prepay/pay towards   their visit when booking future appointments.

•  All appointment cancellations must be made & confirmed via WhatsApp. Appointment   cancellations through text or email are welcomed but please note these are delayed.

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